Gallery
King William Walk, London SE10 9JW , England
- Arrival 28/12/2019
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- Departure 29/12/2019
FAQs
Policies
Q. Is there a Car park and price
Hide answer
66 spaces, £10.00 for 24 hours, cannot be reserved
Q. Are there family rooms
View answer
10 rooms with a double bed and a single bed
Q. Are there walkin showers
View answer
no, there are lower baths available
Q. Getting into London/Undergound
View answer
Cutty Sark stop on the DLR, 5 minute walk from the station
Q. Are there disabled rooms?
View answer
Emergency pull cord, rails in the bathroom, wider space in the room and bathrooms, not walk in shower - lower bath
CHECK IN
Check-in time is 3pm, but if you arrive early and your room is ready then of course you are welcome to settle into your room. Failing that, we’ll deal with all the paperwork, store your luggage, and then let you know in due course when we have you can check in to your room.
CHECK OUT
Check-out is by 11am. We may be able to extend if you fancy a lie-in, please ask and we’ll see what we can do, based on availability. (There might be a small charge.)
CANCELLATION
Our advance purchase rate is just that – payable in advance and non-refundable. Most other bookings can be cancelled at no cost provided you let us know by 2pm on the day prior to your arrival — please check our terms and conditions for a full explanation of any cancellation charges attached to your reservation.
CREDIT CARD GUARANTEE
A valid credit card is needed to guarantee your reservation, and in some case (such as Advance Purchase) we may require a full, non-refundable deposit. (See ‘ Cancellation’, above.)
PETS
Pets are accepted and will be charged at £30 per pet per night up to a maximum of 2 pets. Dogs should not be left unattended in guest bedrooms.
UNIVERSAL ACCESS
Most of our hotels were built more than 100 years ago, but we have made sure that public areas can be accessed by wheelchair and some of our bedrooms are fully adapted for guest with disabilities. Please make sure to ask for an adapted room when you book.
OCCUPANCY
All our rates are based on double occupancy, except for Double Double rooms, which sleep up to four adults. If you are travelling with a third adult or with a child or children in the same room, we can make up a spare bed. Additional charges may apply.
SMOKING
It is against the law to smoke in hotel bedrooms, bars, restaurants and indoor public areas. We have clearly marked, designated smoking areas outside out hotels.
